{"id":8028,"date":"2019-05-31T20:19:57","date_gmt":"2019-05-31T20:19:57","guid":{"rendered":"https:\/\/www.edicarlos.com\/?p=8028"},"modified":"2019-05-31T20:59:22","modified_gmt":"2019-05-31T20:59:22","slug":"samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao","status":"publish","type":"post","link":"https:\/\/www.edicarlos.com\/en\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/","title":{"rendered":"Samsung Cloud: N\u00e3o \u00e9 poss\u00edvel autenticar (Solu\u00e7\u00e3o)"},"content":{"rendered":"

Problema na sincroniza\u00e7\u00e3o pode ter v\u00e1rias causas, inclusive com um servi\u00e7o do sistema.<\/h2>\n

\"Samsung<\/p>\n

Recentemente tive um problema um tanto quanto chato com o meu Samsung Galaxy S9. Acostumado com o iCloud em meu aparelho anterior, mantive o mesmo h\u00e1bito de salvar arquivos no servi\u00e7o nativo. O Samsung Cloud pareceu bem semelhante e resolvi utiliz\u00e1-lo.<\/p>\n

N\u00e3o tive nenhum problema quanto a adapta\u00e7\u00e3o e o servi\u00e7o mostrou-se bem robusto. Indo direto ao ponto, em determinado momento percebi que nada sincronizava, fiz todos os procedimentos poss\u00edveis pesquisando pelos erros. As dicas sempre foram: fazer logout da conta Samsung, limpar o cache e dados do aplicativo Samsung Cloud, nada resolveu. Achei interessante acionar o suporte da Samsung<\/a>.<\/p>\n

Como resolvi a situa\u00e7\u00e3o<\/h2>\n

Em poucos dias eles me retornaram com alguns procedimentos – n\u00e3o eram diferentes desses que citei acima, se algu\u00e9m quiser traduzo o e-mail (do ingl\u00eas) e publico aqui. Um deles era habilitar um log, colet\u00e1-lo e envi\u00e1-lo para a Samsung, caso n\u00e3o funcionasse – foi o que fiz.<\/p>\n

Um m\u00eas depois eles me retornaram com a solu\u00e7\u00e3o que me intrigou de t\u00e3o simples e que dificilmente eu encontraria sozinho:<\/p>\n

    \n
  1. \n
      \n
    1. Configura\u00e7\u00f5es > Aplicativos (Apps) > tr\u00eas pontos na parte superior direita > Mostrar aplicativos do sistema<\/li>\n
    2. Selecionar Samsung Push Service na lista<\/li>\n
    3. Ativar<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n

      No e-mail ainda recebi a dica de que este aplicativo n\u00e3o pode ser desativado do sistema. Costumo desativar todo tipo de aplicativo que n\u00e3o considero \u00fatil e limitar permiss\u00f5es, pode ter sido em uma dessas ocasi\u00f5es.<\/p>\n

      Fica a dica pra quem n\u00e3o quer esperar tanto tempo pela solu\u00e7\u00e3o, eu realmente n\u00e3o encontrei nada relacionado na internet. Nos f\u00f3runs da Samsung voc\u00ea encontrar\u00e1 v\u00e1rias pessoas conseguindo resolver problemas semelhantes limpando o cache, removendo todas as atualiza\u00e7\u00f5es do app e reinstalando, etc.<\/p>\n

      Ficarei grato se algu\u00e9m conseguir solucionar utilizando estas dicas. Deixe seu relato nos coment\u00e1rios se o seu smartphone est\u00e1 sofrendo dos mesmos problemas, como e se conseguiu resolver de forma diferente, isto poder\u00e1 ajudar mais pessoas a solucionar a situa\u00e7\u00e3o.<\/p>\n

      Veja tamb\u00e9m:<\/p>\n

      Wi-Fi 5 GHz ou 2.4 GHz?<\/a><\/p>","protected":false},"excerpt":{"rendered":"

      Problema na sincroniza\u00e7\u00e3o pode ter v\u00e1rias causas, inclusive com um servi\u00e7o do sistema. Recentemente tive um problema um tanto quanto chato com o meu Samsung Galaxy S9. Acostumado com o iCloud em meu aparelho anterior, mantive o mesmo h\u00e1bito de salvar arquivos no servi\u00e7o nativo. O Samsung Cloud pareceu bem semelhante e resolvi utiliz\u00e1-lo.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","filesize_raw":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[21,22],"tags":[24,23,25],"class_list":["post-8028","post","type-post","status-publish","format-standard","hentry","category-aplicativos","category-solucao","tag-galaxy-s9","tag-samsung","tag-samsung-cloud"],"yoast_head":"\nSamsung Cloud: N\u00e3o \u00e9 poss\u00edvel autenticar (Solu\u00e7\u00e3o) - Blog do Edi<\/title>\n<meta name=\"description\" content=\"Como resolver os problemas de autentica\u00e7\u00e3o do Samsung Cloud em dispositivos Galaxy, especificamente em um Galaxy S9. O problema pode ter v\u00e1rias causas.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.edicarlos.com\/en\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Samsung Cloud: N\u00e3o \u00e9 poss\u00edvel autenticar (Solu\u00e7\u00e3o) - Blog do Edi\" \/>\n<meta property=\"og:description\" content=\"Como resolver os problemas de autentica\u00e7\u00e3o do Samsung Cloud em dispositivos Galaxy, especificamente em um Galaxy S9. O problema pode ter v\u00e1rias causas.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.edicarlos.com\/en\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog do Edi\" \/>\n<meta property=\"article:published_time\" content=\"2019-05-31T20:19:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-05-31T20:59:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.edicarlos.com\/wp-content\/uploads\/2019\/05\/Samsung-Cloud.png\" \/>\n<meta name=\"author\" content=\"Edi Carlos\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Edi Carlos\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/\"},\"author\":{\"name\":\"Edi Carlos\",\"@id\":\"https:\/\/www.edicarlos.com\/#\/schema\/person\/a0245f65f2ea7eb2ff23e4ed315354a4\"},\"headline\":\"Samsung Cloud: N\u00e3o \u00e9 poss\u00edvel autenticar (Solu\u00e7\u00e3o)\",\"datePublished\":\"2019-05-31T20:19:57+00:00\",\"dateModified\":\"2019-05-31T20:59:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/\"},\"wordCount\":380,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.edicarlos.com\/wp-content\/uploads\/2019\/05\/Samsung-Cloud.png\",\"keywords\":[\"Galaxy S9\",\"Samsung\",\"Samsung Cloud\"],\"articleSection\":[\"Aplicativos\",\"Solu\u00e7\u00e3o\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/\",\"url\":\"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/\",\"name\":\"Samsung Cloud: N\u00e3o \u00e9 poss\u00edvel autenticar (Solu\u00e7\u00e3o) - Blog do Edi\",\"isPartOf\":{\"@id\":\"https:\/\/www.edicarlos.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.edicarlos.com\/wp-content\/uploads\/2019\/05\/Samsung-Cloud.png\",\"datePublished\":\"2019-05-31T20:19:57+00:00\",\"dateModified\":\"2019-05-31T20:59:22+00:00\",\"author\":{\"@id\":\"https:\/\/www.edicarlos.com\/#\/schema\/person\/a0245f65f2ea7eb2ff23e4ed315354a4\"},\"description\":\"Como resolver os problemas de autentica\u00e7\u00e3o do Samsung Cloud em dispositivos Galaxy, especificamente em um Galaxy S9. O problema pode ter v\u00e1rias causas.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/#primaryimage\",\"url\":\"https:\/\/www.edicarlos.com\/wp-content\/uploads\/2019\/05\/Samsung-Cloud.png\",\"contentUrl\":\"https:\/\/www.edicarlos.com\/wp-content\/uploads\/2019\/05\/Samsung-Cloud.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/www.edicarlos.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Samsung Cloud: N\u00e3o \u00e9 poss\u00edvel autenticar (Solu\u00e7\u00e3o)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.edicarlos.com\/#website\",\"url\":\"https:\/\/www.edicarlos.com\/\",\"name\":\"Blog do Edi\",\"description\":\"Um pouco sobre redes, tecnologia e reflex\u00e3o\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.edicarlos.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.edicarlos.com\/#\/schema\/person\/a0245f65f2ea7eb2ff23e4ed315354a4\",\"name\":\"Edi Carlos\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.edicarlos.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/fc3748049801ef64ce3f4fcfd8a76680b6c5381a2071bc5d54f387965efa7def?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/fc3748049801ef64ce3f4fcfd8a76680b6c5381a2071bc5d54f387965efa7def?s=96&d=mm&r=g\",\"caption\":\"Edi Carlos\"},\"url\":\"https:\/\/www.edicarlos.com\/en\/author\/edicarlosac\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Samsung Cloud: N\u00e3o \u00e9 poss\u00edvel autenticar (Solu\u00e7\u00e3o) - Blog do Edi","description":"Como resolver os problemas de autentica\u00e7\u00e3o do Samsung Cloud em dispositivos Galaxy, especificamente em um Galaxy S9. O problema pode ter v\u00e1rias causas.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.edicarlos.com\/en\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/","og_locale":"en_US","og_type":"article","og_title":"Samsung Cloud: N\u00e3o \u00e9 poss\u00edvel autenticar (Solu\u00e7\u00e3o) - Blog do Edi","og_description":"Como resolver os problemas de autentica\u00e7\u00e3o do Samsung Cloud em dispositivos Galaxy, especificamente em um Galaxy S9. O problema pode ter v\u00e1rias causas.","og_url":"https:\/\/www.edicarlos.com\/en\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/","og_site_name":"Blog do Edi","article_published_time":"2019-05-31T20:19:57+00:00","article_modified_time":"2019-05-31T20:59:22+00:00","og_image":[{"url":"https:\/\/www.edicarlos.com\/wp-content\/uploads\/2019\/05\/Samsung-Cloud.png","type":"","width":"","height":""}],"author":"Edi Carlos","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Edi Carlos","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/#article","isPartOf":{"@id":"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/"},"author":{"name":"Edi Carlos","@id":"https:\/\/www.edicarlos.com\/#\/schema\/person\/a0245f65f2ea7eb2ff23e4ed315354a4"},"headline":"Samsung Cloud: N\u00e3o \u00e9 poss\u00edvel autenticar (Solu\u00e7\u00e3o)","datePublished":"2019-05-31T20:19:57+00:00","dateModified":"2019-05-31T20:59:22+00:00","mainEntityOfPage":{"@id":"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/"},"wordCount":380,"commentCount":0,"image":{"@id":"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/#primaryimage"},"thumbnailUrl":"https:\/\/www.edicarlos.com\/wp-content\/uploads\/2019\/05\/Samsung-Cloud.png","keywords":["Galaxy S9","Samsung","Samsung Cloud"],"articleSection":["Aplicativos","Solu\u00e7\u00e3o"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/","url":"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/","name":"Samsung Cloud: N\u00e3o \u00e9 poss\u00edvel autenticar (Solu\u00e7\u00e3o) - Blog do Edi","isPartOf":{"@id":"https:\/\/www.edicarlos.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/#primaryimage"},"image":{"@id":"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/#primaryimage"},"thumbnailUrl":"https:\/\/www.edicarlos.com\/wp-content\/uploads\/2019\/05\/Samsung-Cloud.png","datePublished":"2019-05-31T20:19:57+00:00","dateModified":"2019-05-31T20:59:22+00:00","author":{"@id":"https:\/\/www.edicarlos.com\/#\/schema\/person\/a0245f65f2ea7eb2ff23e4ed315354a4"},"description":"Como resolver os problemas de autentica\u00e7\u00e3o do Samsung Cloud em dispositivos Galaxy, especificamente em um Galaxy S9. O problema pode ter v\u00e1rias causas.","breadcrumb":{"@id":"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/#primaryimage","url":"https:\/\/www.edicarlos.com\/wp-content\/uploads\/2019\/05\/Samsung-Cloud.png","contentUrl":"https:\/\/www.edicarlos.com\/wp-content\/uploads\/2019\/05\/Samsung-Cloud.png"},{"@type":"BreadcrumbList","@id":"https:\/\/www.edicarlos.com\/samsung-cloud-nao-e-possivel-autenticar-na-sua-conta-solucao\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/www.edicarlos.com\/"},{"@type":"ListItem","position":2,"name":"Samsung Cloud: N\u00e3o \u00e9 poss\u00edvel autenticar (Solu\u00e7\u00e3o)"}]},{"@type":"WebSite","@id":"https:\/\/www.edicarlos.com\/#website","url":"https:\/\/www.edicarlos.com\/","name":"The blog of Edi","description":"(pronounced \"Eddie\") A little about computer networks, technology and reflection","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.edicarlos.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.edicarlos.com\/#\/schema\/person\/a0245f65f2ea7eb2ff23e4ed315354a4","name":"Edi Carlos","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.edicarlos.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/fc3748049801ef64ce3f4fcfd8a76680b6c5381a2071bc5d54f387965efa7def?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/fc3748049801ef64ce3f4fcfd8a76680b6c5381a2071bc5d54f387965efa7def?s=96&d=mm&r=g","caption":"Edi Carlos"},"url":"https:\/\/www.edicarlos.com\/en\/author\/edicarlosac\/"}]}},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.edicarlos.com\/en\/wp-json\/wp\/v2\/posts\/8028","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.edicarlos.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.edicarlos.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.edicarlos.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.edicarlos.com\/en\/wp-json\/wp\/v2\/comments?post=8028"}],"version-history":[{"count":5,"href":"https:\/\/www.edicarlos.com\/en\/wp-json\/wp\/v2\/posts\/8028\/revisions"}],"predecessor-version":[{"id":8034,"href":"https:\/\/www.edicarlos.com\/en\/wp-json\/wp\/v2\/posts\/8028\/revisions\/8034"}],"wp:attachment":[{"href":"https:\/\/www.edicarlos.com\/en\/wp-json\/wp\/v2\/media?parent=8028"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.edicarlos.com\/en\/wp-json\/wp\/v2\/categories?post=8028"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.edicarlos.com\/en\/wp-json\/wp\/v2\/tags?post=8028"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}